Privacy Policy

Zeevara Ethnic (“Zeevara”, “we”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us at zeevara.com or interact with our team.

We gather information through three channels:

1. Information You Provide Directly

• Name, email address, phone number, and delivery address
• Account credentials and profile preferences
• Payment information (processed securely by our payment partners)
• Order details, measurement preferences, and styling requests
• Communications with our customer care team

2. Information Collected Automatically

• Device type, browser, and operating system
• IP address and approximate location
• Pages visited, products viewed, and time spent on-site
• Referral source and search terms used to find us
• Cookies and similar tracking technologies

3. Information from Third Parties

• Payment processors (Razorpay, payment gateways)
• Shipping and logistics partners
• Social media platforms when you interact with our profiles
• Marketing and analytics partners

• To process and fulfil your orders and manage your account
• To send order confirmations, shipping updates, and customer care responses
• To personalise your shopping experience and product recommendations
• To send marketing communications — you can opt out at any time
• To detect and prevent fraud, chargebacks, and security threats
• To improve our website, catalogue, and services based on usage patterns
• To comply with legal obligations

We use cookies to remember your preferences, keep your cart persistent, and measure site performance. You can adjust your browser settings to reject cookies, though some features may not work as intended. We honour the Global Privacy Control (GPC) signal for opting out of targeted advertising.

We do not sell your personal data to third parties. We share information only where necessary:

• Shipping partners — to deliver your order
• Payment processors — to complete your transaction securely
• Analytics providers — to understand site usage (data is anonymised)
• Legal authorities — when required by law or to protect our rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at the details below.

We employ industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure payment processing. No system is entirely impenetrable; we recommend avoiding sharing sensitive details over unsecured channels.

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. Continued use of Zeevara after changes take effect constitutes acceptance of the revised policy.